Below FAQ are some common concerns of our clients before purchasing with us, if you have other questions, please just send it to info@allureaccessories.com.au
Most orders for In-Stock products will be shipped within 24 hours of your purchase. Products are shipped once they are located in stock, your payment is approved, and the receiving address is verified. For example, if you order an In-Stock product on Monday that leaves the warehouse in 1-2 business days, it will leave the warehouse no later than Wednesday. After your order leaves our warehouse, delivery times vary according to the day of purchase (i.e. before a weekend or public holiday) and the location of your shipping address.
If we shipped you the wrong product from Allure Accessories, please contact our Customer Service Team immediately. Before you call, please have your order number available. If you do not know your order number, please visit our Order Tracking page to find the number in your Order History. Please be prepared with a detailed description of the difference between the product you ordered and the product you received. Contact our Customer Service Team at +61 (0) 431 375 397 or email us at info@allureaccessories.com.au.
At our warehouse, tracking numbers are assigned, when applicable, to packages immediately and generally appear on our website along with your order information. However, it may take up to 48 hours before the package is checked into the carrier's tracking system. Even though your package has already shipped from our warehouse and is on its way to you, the carrier may not be able to provide any information about your package for up to 48 hours. All questions regarding the status of a package with a tracking number should be directed to courier service provider.
After you have clicked "Place Order", you cannot cancel or change your order. Our system is designed to process and ship orders immediately. If you would like to cancel your order, please contact our Contact our Customer Service Team at +61 (0) 431 375 397 or email us at info@allureaccessories.com.au
To add products to your Shopping Cart, follow these simple steps: Choose a size and/or color for the product you want to purchase. Click on the drop-down menu to select a size. It will specify in the drop down menu if it is in stock, out of stock, backorder or available for purchase. If a color is not provided, it is out of stock and is not available for purchase. Enter a quantity in the field provided. Click the "Add to Cart" button to add the item to your Shopping Cart
For inquiry on repair service, please email to info@allureaccessories.com.au
Yes. You can turn on/off almost any blocks on the page (featured products, slideshow, banners, related products, recent products,...).
If you are not satisfied with a product that you have purchased, you may return the product within 30 days of delivery for a full refund of the purchase price, gift box, and other charges where applicable.
A product's availability is clearly noted on the Product Detail page as In Stock. Most products on our site are In Stock and ready to ship.
We accept the following payments: Credit Cards ( Visa, & MasterCard) PayPal Please note: All cards are charged immediately upon placement of a successful order.
Yes. Normally, the theme will resize images to a default size (based on your width/height ratio setting). We also have Crop setting if you don’t want to scale the image.
Unfortunately, you are only able to use one credit card to make your purchase on www.allureaccessories.com.au/
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